FAQ
Location
The clinic is approximately 9.4 miles/20 minutes from the nearest border crossing.
Our clinic is conveniently situated in Ciudad Juárez, Mexico, right at the border with El Paso, TX, offering easy access for our patients.
Arrival Logistics
We will help you arrange transportation back home, including airport transfers and travel coordination. Please inform our staff of your departure details in advance.
We provide a shuttle service from the airport to our clinic for your convenience. For detailed directions and to coordinate your pickup, please reach out to our driver coordinator at 1-800-520-0360 ext. 400 or ext. 418. We’re dedicated to making your journey as smooth and comfortable as possible.
Reservations can be made by calling our clinic at 1-800-520-0360 ext. 400 or emailing us at information@goodsamaritanmx.com. Our friendly team is available to assist you from 9 AM to 5 PM.
The most convenient airport for your arrival is “El Paso International Airport,” which is approximately 8.2 miles or a 22-minute drive from our clinic.
We understand that planning travel can be a daunting task, and we are committed to making this process as smooth as possible for you. Our dedicated team is here to assist you with all your travel arrangements, ensuring that every detail is taken care of. From booking flights to organizing transportation to our clinic, we’ve got you covered. Please don’t hesitate to reach out to provide you with personalized assistance, answer any questions you may have.
You are welcome to bring companions with you as you prefer. Please inform us in advance so that we can accommodate them and ensure you all have the space and service you need. You can provide us with this information when booking your room and making your reservation.
Amenities
Each room is equipped with a TV that offers access to popular streaming services such as HBO, Netflix, and YouTube, allowing you to enjoy a wide range of entertainment options during your stay.
Absolutely! We provide complimentary Wi-Fi throughout the clinic, ensuring you stay connected during your visit. Each TV is also equipped to enhance your comfort and enjoyment.
We provide laundry services for our guests through giving access to self-service washing machines and dryers. You can request assistance to our maintenance team to help if needed.
Absolutely! We provide meal services featuring a diverse selection of healthy and nutritious options, carefully curated to accommodate various dietary preferences and requirements. Whether you have specific dietary restrictions or preferences, our meals are designed to meet your needs, ensuring you enjoy a satisfying and nourishing dining experience during your stay with us.
Stay
It is always beneficial to conduct new laboratory tests so that we can assess any changes. In some cases, special studies may be required, and having your most recent results helps us provide you with the best care and accurate diagnosis.
It is preferable to do so, as they provide a better perspective and comprehensive background of your case. If you do not have them with you, you can request them at the front desk. We will need specific information such as the hospital name, patient name, date of birth, date of consultation, and email address if available, to facilitate the request.
Your first consultation will be scheduled upon your arrival, and we offer extended consultation hours from 6 AM to 6 PM. Our front desk staff will provide you with the necessary details.
Upon your arrival, please check in at the front desk. Our staff will be there to assist you with filling out necessary forms, addressing any questions you may have, and guiding you through the next steps of your visit.
The average duration of stay varies depending on the personalized treatment plan and procedures, typically ranging from 10 to 15 days, ensuring our patients can safely return home.
Treatments, Therapies, and Consultation
Therapies are scheduled day by day rather than at specific hours. Our recommendation is to complete most of your therapies during the morning, allowing you to relax in the afternoon and enjoy a restful night. Medications and treatments follow a personalized schedule based on medical recommendations and vary from patient to patient.
Our doctors will recommend therapies tailored to your individual health needs during your initial consultation, ensuring you receive the best possible care to facilitate an appropriate recovery process. Your treatment will be complemented with therapies designed specifically for you.
Our approach combines conventional medical treatments with integrative therapies to address each condition comprehensively and promote overall wellness.
Yes, we provide a variety of natural therapies such as herbal medicine, nutrition therapy, and other wholistic approaches. While we emphasize natural treatments, we carefully assess and ensure they are effective for your needs, balancing them with other appropriate medical interventions when necessary.
Integrative Medicine integrates conventional medical treatments with alternative therapies to comprehensively address each individual’s well-being. This holistic approach is designed to enhance overall wellness and promote longterm health. We practice Integrative Medicine to provide comprehensive care that considers all aspects of a person’s health; physical, emotional, and mental. We aim to optimize health outcomes, enhance quality of life, and promote the well-being for our patients.
Going Back Home
Your doctor will recommend follow-up visits based on your personalized treatment plan. Regular check-ins are important to assess your progress and determine the optimal timing for your next visit. Typically, we recommend check-ups every 6 months to a year, including booster treatments as needed. Our focus on preventive medicine supports overall health maintenance and well-being.
If you find yourself needing medication, please contact our clinic immediately. We can assist you by arranging a consultation with your doctor and shipping the necessary medication to your location promptly, ensuring uninterrupted continuation of your treatment plan.
We offer a comprehensive treatment plan for you to continue at home, which includes medications, detailed instructions, and access to your medical records as necessary. For ongoing support and to address any questions you may have, you can have phone consultations and follow-ups with one of our doctors by calling 1-800-520-0360 ext. 408 between 6 AM and 6 PM. Please be aware that this service is exclusively available to our patients.